Terms of Service

Who you are agreeing with

These terms are an agreement between you and Cosmic LLC, a limited liability company formed in Wisconsin, United States (“we”, “us”), about your use of Cosmic Warp. By creating an account, signing in, or paying for a plan or server you agree to them. If you don’t agree, don’t use the service.

1. What the service is

Cosmic Warp is software for running and managing game servers. Today it comes in two forms:

• Warp Hosted. We host the game server for you, on machines we rent and look after, for a monthly or yearly price. Described in full below.
• Your machine at home (“bring your own”). You install our agent on a machine of your own and use Warp View, our dashboard, to run game servers on it.

Warp Hosted game servers. We run a game server for you on a virtual private server we rent from OVHcloud US, in the size you choose, for a monthly or yearly price. You manage the game through Cosmic Warp (start, stop, console, files, backups, updates); you don’t get access to the machine itself, and it runs only your game server. See Hosted game servers below.

We may change, add or remove features. If we remove something you pay for, we’ll tell you first.

2. Your account

You sign in with Steam or by email. You must be old enough to enter into a contract where you live, and at least 13. Give us accurate information, and keep your sign-in secure. You’re responsible for what happens under your account, including by people you invite to share it or your machines.

3. Subscriptions, renewal and cancellation

• Paid plans and Warp Hosted servers are subscriptions, billed in advance each month or year through our payment processor, Stripe. A hosted server is billed on your account’s subscription, next to your plan.
• They renew automatically at the end of each period at the then-current price until you cancel. We’ll tell you before a price change takes effect.
• You can cancel at any time from your account. Cancelling stops the next renewal; you keep what you paid for until the period ends.
• When you move to a different plan, the change and any charge or credit for the rest of the period are shown before you confirm.
• Refunds are covered by our Refund Policy.
• If a payment fails we may pause or end the service after telling you, as described in your account and emails.
• Plan prices are on our Pricing page. A subscription keeps the price it started at while it renews; a new price applies to new subscriptions, or to yours only after we tell you before it takes effect.

3a. The 7-day Pilot pass

• The pass is a single payment of $3.50 for the Pilot plan for 7 days from when we receive the payment. It is not a subscription and does not renew.
• When it ends, your account moves to the Free plan as described in section 3: servers over the Free limit are archived, then paused; nothing is deleted. Your account shows the date it ends.
• One pass runs at a time, and you can buy another after it ends. It’s for accounts without a subscription or another plan. A refunded pass ends at once. Passes never earn referral or affiliate rewards.

3b. Hosted game servers

• Where it runs. Each hosted server runs on its own virtual private server from OVHcloud US, in the region you pick (Virginia or Oregon). Its size sets its memory, processor and disk; the game gets that machine less what Ubuntu, Docker and the server software need.
• Starting it. Warp View shows how long yours will take: usually minutes, longer when we have to order a new machine for it. If we can’t start it, you get a full refund of that payment automatically.
• Cancelling. Cancel a hosted server any time from Warp View. It keeps running until the end of the period you paid for, then stops; we don’t refund partial periods (see our Refund Policy). Its worlds are kept for 30 days after it stops, so you can download them or start it again, then deleted.
• Backups. We back up each hosted server’s world to our own storage every day, and whenever you ask, and you can download or restore them from Warp View. Backups are a safety net, not a guarantee: keep your own copy of anything you can’t afford to lose. The server’s own disk is never a backup.
• Changing size. Moving a hosted server to a bigger or smaller size isn’t available yet; Warp View says so and nothing is charged.
• Use. A hosted server may run only game servers, under our Acceptable Use Policy. Because we answer to OVHcloud for what runs on its machines, we may stop a hosted server straight away if it breaks that policy or OVHcloud’s rules, and tell you why.

4. Your hardware

If you run servers on your own machines, you are responsible for that hardware and for every bill that comes with it, including the machine, its internet connection, power, storage and backups, whether or not our software created what is on it. We’re not responsible for your hardware’s faults or outages. This does not apply to Warp Hosted servers, which run on machines we rent and look after.

5. Your content and game licenses

Your worlds, saves, mods and settings stay yours. You give us permission to store, copy and move them only as needed to run the service (for example, to back up a world or move it between machines). You’re responsible for having the right to run the games and mods you use, and for following each game’s license and server rules.

6. Acceptable use

You must follow our Acceptable Use Policy. We may suspend or end service that breaks it.

7. Partner (white-label) and referral programs

• Partners who resell or white-label Cosmic Warp are responsible for their own customers, their own pricing and support, and for their brand and domain. Partner accounts, usage charges and any additional terms are set out when you join and in your partner settings. We may end a partner arrangement with notice.
• Referrals. Referral credit or commission is earned only as described in the program when you join it, is paid only after the referred payment is final (not refunded or disputed), and is reversed if the payment is later refunded or disputed. Self-referrals, fake accounts and spam aren’t allowed and forfeit any rewards. We may change or end the programs; rewards already earned will be honoured.

8. Machine contributor rewards

If you lend one of your machines to another customer’s Machine Team, you can earn a reward from what that customer pays us:

• The reward is 5% of each subscription payment the team’s owner makes to us, less tax, scaled by the share of that payment’s billing period your machine was in the team (the full 5% for the whole period; for example, 7 days of a 365-day period earns 7/365 of it), rounded down to the cent. You earn it once per payment, however many of that owner’s teams your machines are in.
• To qualify for a payment, your machine must still be in the team when the payment is made, must have been in it for at least 7 days of the billing period the payment is for, and must have been connected and online for at least 50% of its time in the team that period, as measured by our systems.
• A cap. All contributors to one owner together earn at most 20% of a payment. If more qualify than fit under that, the capped amount is split evenly among them.
• No reward on your own teams, or where you and the owner are the same person or share an email address, Steam account or payment method; on payments of $0; or while the owner’s plan is complimentary or a prepaid Founder year.
• Payouts work as for referrals: a reward becomes payable 30 days after the payment, is paid monthly once your payable balance reaches $25, through our payout provider, and is reversed, in full or in proportion, if the payment is refunded or disputed.
• We may withhold or reverse rewards, and remove a machine from the program, where we reasonably believe there has been fraud, self-dealing, manipulation of uptime or other abuse. We may change or end the program; rewards already earned will be honoured. You are responsible for any tax on what you earn. The reward does not make you our employee, agent or partner.

9. Founder pre-sale

We sell a limited number of Founder plans (Pilot $58, Commander $129, Host $349), each a single payment. If you bought one:

• A prepaid year. It covers 12 months of that plan, starting at public launch (October 5, 2026) or when you claim it, if that is later. Early access before launch was free and doesn’t use up your year.
• Claiming. Sign in with the email address you bought with, or, signed in another way, claim it at /founder/claim with a link we send to that address. One Founder plan per account.
• Your plan during the year stays the one you bought; contact support to change it.
• The founder renewal rate. From 30 days before your year ends you can renew at the same price per year, starting when the year ends. You keep that rate for as long as the renewal subscription stays active. It is lost for good if the subscription is cancelled, is still unpaid after our payment processor’s retries, is moved to another plan, or is not started before your year ends; the account then follows our normal plans and prices. Without a renewal, the account moves to the Free plan when the year ends (nothing is deleted; see section 3 and our Refund Policy).
• Our launch promise. We promised to refund every Founder purchase in full if we had not publicly launched by March 31, 2027. We launched publicly on October 5, 2026, so that promise was met and no launch refund is pending.
• A refunded Founder purchase ends everything it gave the account. Founder purchases never earn referral or affiliate rewards.

10. Community funding

We may raise money for a specific goal, such as launching Warp Hosted servers in a country, through a community funding goal on our site (see the goal’s page for its amounts, milestones, deadline and rewards). A pledge is a one-time payment through Stripe. We take no commission on pledges, and none is paid to anyone else.

• The deadline refund. If the goal’s first milestone isn’t reached by its deadline, every pledge is refunded in full, automatically, and we email each backer. You don’t need to ask.
• If the first milestone is reached, pledges are kept and spent on the goal. Pledges toward a later milestone that isn’t reached stay with the first milestone’s goal and its running costs, and we make no promise about the later milestone.
• Rewards. A Backer badge shows on your account once your pledge is paid. Other rewards, such as a period of free hosting or a discount, are for Warp Hosted servers: they start when Warp Hosted opens to everyone, not when you pledge, and run for the period the goal’s page states. Free hosting is one server of the stated size, with its usual limits and these Terms. Rewards belong to the account that pledged and can’t be transferred or exchanged for money.
• No launch date. Beyond the deadline refund above, we don’t promise when (or that) the funded service launches.
• Refunds of a pledge. You can ask us to refund your pledge; a refunded pledge ends every reward it gave, including a free server (its worlds are kept, as when a paid server ends) and any discount not yet used.
• Some limited rewards have a set number of places, which may grow when a milestone is reached.

11. Availability

We work to keep the service running, but we don’t guarantee any level of uptime unless a written agreement with you says otherwise. Game servers depend on machines, networks, providers and game updates that we don’t control. Keep your own copies of anything you can’t afford to lose.

12. Limits on what we owe you

The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied.

Our total liability to you for any claim relating to the service is limited to the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. To the extent the law allows, we are also not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or goodwill. Some places don’t allow these limits, so they may not all apply to you.

13. Ending the agreement

You can stop using the service and close your account whenever you like. Write to support@cosmicwarpview.com to have your account and data deleted.

We may suspend or close your account if you breach these terms (including by not paying), if we are required to, or if we stop offering the service. Where we reasonably can, we’ll tell you first and give you a chance to download your data. What happens to your data afterwards, including backups and the worlds of Warp Hosted servers, is described in our Privacy Policy.

14. Changes to these terms

We may change these terms as the product changes. Each revision has a version: the date shown at the top of this page. For material changes we will tell you — by email or in Warp View — before they take effect, and ask you to accept the new version. Continuing to use the service after that means you accept it.

15. Governing law and disputes

These terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict-of-law rules. Disputes will be brought in the state or federal courts located in Wisconsin, and you and we each consent to those courts.

16. Affiliate links

Some pages recommend hardware with a link to Amazon. As an Amazon Associate, Cosmic Warp earns from qualifying purchases. Buying through those links costs you nothing extra; Amazon sets its own prices, which change, so we never show one. Recommendations are ours and aren’t paid for by the maker. To see which recommendations people find useful, we count clicks on these links (which page, which product, and your account if you’re signed in); nothing else about you is recorded or sent to Amazon.

17. Contact

Questions about any of this go to support@cosmicwarpview.com. A real person reads it. Cosmic LLC, Wisconsin, United States.